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Product that is purchased and consumed by participants to satisfy their own genuine product demand – as distinct from all product purchased by participants that is not resold – is not in itself indicative of a problematic MLM compensation structure. For example, the final order entered in FTC v. Herbalife permits the payment of compensation based on personal consumption, subject to specific limitations and verification requirements. However, the FTC’s law enforcement experience has shown that MLM participants may buy product – and recruit or pressure other participants to buy product – for reasons other than their own or other consumers’ actual demand, such as to advance in the marketing program.
Talking and selling can be challenging, and the only way you can understand your prospects needs and wants is to ask questions. Many marketers do not listen and ask the right question. They are more focused on talking about their compensation plan, products and services and how their company is excellent than asking their prospects the right questions.
“One of the best sales advice that I truly believe in is you always have to listen to your potential customer and their needs, that way you'll see if your product is a fit for them or not. The ultimate goal of an entrepreneur is to provide solutions to the marketplace. That's why we always have to listen more and speak less. We are given two ears and one mouth for a reason, so we have to use them accordingly.” - Jelena Ostrovska
“The 2nd value I learned, was that I wasn’t the hero in the story, I was the guide, mentor, coach, and my clients were the real heroes. I realized there was an evil villain hurting my clients, and they were seeking someone and something to help destroy it. My #1 priority went from reaching my sales quota, to listening and producing a solution for my heroes to kill the pain in their lives. Once I learned these two sales secrets, my closing ratios exploded as did the referral sales. I went from closing sales, to creating raving fans.” - Troy Dooly
80. The MLM presenter many times gets out the dump truck, backs it up to the prospect, and then unloads a TON of information on them. NOT! The prospect is NOT a landfill. Present the information one bite size piece at a time, and give them a chance to digest it. Too much info will turn the prospect off. And they will be thinking, "Do I have to learn ALL THIS?"
Melaleuca, Inc. is listed as a Direct Marketing Company. The company contracts with independent marketing executives who refer customers to Melaleuca that purchase its various lines of nutritional, pharmaceutical, personal care, household cleaning, and pet care products. They also offer travel, phone and credit card services. Customers receive discounts if they order a minimum monthly product supply, but are not required to maintain an inventory of products. The company states that it offers a “Satisfaction or Money Back Guarantee”.
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Because of the nature of recruitment and the dream of living the life of riches, it is no stretch to the imagination that sometimes, the real picture gets blurred between the lines. Also, MLM is notoriously known for getting you on the bad books of friends and family. This is of course a general stereotype against the industry and not a concrete consequence.
Thanks for this post. Very helpful. I do like direct sales; one reason for this is that it helps keep alive that age-old tradition of people interacting face-to-face (rather than mainly through texting and social media). For that reason, I think MLMs should target the lonely Millennials. Anyway, I was a member/distributor of Advocare for over 10 years and still miss the products and the activities in the company, now that I am temporarily out. I still plan to sign up again when I can afford it (long story–I’ll spare you). I am now involved in Melaleuca, and I must say in their defense that Melaleuca’s products are actually not overpriced. Because Preferred Customers are not only not expected, but also NOT ALLOWED to turn around and sell the products at the retail price, everyone pays the same low prices. (Granted, one can indeed go to the website and buy directly from the company if they do not want to become a Preferred Customer. Why would someone do that when the annual membership is only $19? Only if they do not want to commit to the minimum monthly requirement for Preferred Customers.) Public, keep this in mind! Don’t be fooled by the rebels who are selling old Melaleuca products on Amazon for way above the retail price!! You’re much better off buying fresh products directly from the factory, even if you pay retail price. Just sayin. My big question: What about Tupperware? I have been a Tupperware consultant for about 6 months, and I have found it to be extremely difficult to keep business going. The directors training me have said that Tupperware is the second most widely recognized brand name in the world, second only to Coca-Cola. If that is the case, why is it so hard to find people willing to host Tupperware parties? Why does it seem so hard to sell? Also, is it just me…Or, does Tupperware’s compensation plan stink?
88. The most powerful thing you can do to a prospect or downline, is make their dream real. We used to carry brochures of cars, exotic vacations, resorts, boats, million dollar homes, and pictures of enjoying life with us. And we were constantly reminding the prospect or downline what they were working so hard for. We showed the pictures to them. And we also reminded ourselves of what we were working for. Plug them into the HOPE of a bigger car or home, a lifestyle of TOTAL freedom, and let them look at pictures of what it looks like, and feels like.
Writing MLM-specific articles is another great way of establishing authority inside of MLM. When people type in a search term or phrase on a specific MLM topic, and an article appears with the networkers name as the author, if the article answers a specific question, and is not just a spam piece, then the reader will visit the site to learn more about the author.
Hi Ray, All great tips! I love tips no. 7 most. Yes, I agree that it is the biggest of all the Network Marketing tips. We will be forever working on our business if we do not have systems already in place so that ANY new team members can get training and success tips easily. The 'leader' is in trouble. I first learned this from Tom Challan who had found himself trapped in the 'leadership role'! Excellent insights, Ray, about true leadership!
Independent non-salaried participants, referred to as distributors (variously called "associates", "independent business owners", "independent agents", etc.), are authorized to distribute the company's products or services. They are awarded their own immediate retail profit from customers plus commission from the company, not downlines, through a multi-level marketing compensation plan, which is based upon the volume of products sold through their own sales efforts as well as that of their downline organization.
As one of the top 10 fastest growing MLM’s, ranked on fortune 500, raved about by MLM review sites , all natural weight loss and wellness products, no GMO’s, No gluten etc and 10’s of thousands of glowing testimonials they are hard to overlook. The retention rate is excellent, the company has a 1% return rate on products which is unheard of as well as the best compensation plan available to any MLM rep. I think it’s safe to say if you do another article like this you would do your readers a great service by checking Plexus out. I really did enjoy the article as I am a multi MLM participant.
Your very own leads administration panel, so that you can access your mlm leads online from any location, any time. You have the ability to pause your mlm leads, set a max leads per day and adjust later if you wish, update billing information, order more mlm leads, export leads to your computer via csv or excel, and much more. You may also check out our business resources page.
Thanks for the list. As with anything it’s a matter of opinion and you have to put in the work to see results. If you’re just doing parties in your hometown, that’s probably not going to work. With all the tools you have in the Internet you can really promote whatever it is you’re selling. If you want to be successful with a good company, you have to look at it as a business and roll up your sleeves.
10. Teammates need to qualify for your team, you aren’t their Mommy or Daddy. Never let a teammate abuse you verbally or abuse your time. IF someone is constantly asking you for advice but never taking it, give them homework and they don’t get any more coaching unless that homework is finished. You need to protect your time so you can use it with the RIGHT teammates that WILL use your advice and coaching.
@jeremiah Hi Jeremiah, I saw your comment on this page. Just as you,, I loved this content. It’s very powerful and valuable for us to understand how things are easy, and to have a roadmap in what to do. I’ve always been an entrepreneur, since I started my labour career back in 1996. I’ve been involved in NM for almost 6 years now, and it’s been a fulfilling adventure to me. I suffered a lot in the beginning, becauseI had no support and didn’t know what to do with my choice, but when I’ve found my vision and purpose, everything became right on track and everything made total sense. .How is it going for you?
Well MLM companies have been a frequent subject of criticism as well as the target of lawsuits. Criticism has focused on their similarity to illegal pyramid schemes (hence the “scheme” reference), price-fixing of products, high initial start-up costs, emphasis on recruitment of lower-tiered salespeople over actual sales, encouraging if not requiring salespeople to purchase and use the company's products, potential exploitation of personal relationships which are used as new sales and recruiting targets, complex and sometimes exaggerated compensation schemes, and cult-like techniques which some groups use to enhance their members' enthusiasm and devotion. Eesh!
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You are right in that most MLM have monthly dues and have high entry fees to be distributors or consultants. You are also right in that most MLM companies focus on recruitment and not product sales. I’ve been working with Arbonne now for quite a while and none of those comments apply to this company, which is why I believe they have survived and are only growing at this point, despite some people’s opinion that they will soon be relics like Mary Kay. To become a consultant is a mere $75 dollars, the kit is involved with all free samples and material. Product loading is prohibited. Each event we host regularly ends with most if not all attendees becoming a preferred client for $20 joining fee for the first year and a $15 renewal every year with no monthly expectation and a guaranteed minimum of 20% off of all stock at all times and 40% off of all packages at all times. Not only that consultants can will their business down 6 generations, and the Mercedes incentive is for a purchase, not a lease. We do look to grow our network, but we emphasize this takes hard work and is not a get rich quick scheme. While you hit the nail on the head with most MLM businesses, there are MLM businesses like Arbonne who are a cut above the rest and who are in the habit of not putting pressure on anyone attending to either purchase or join as a consultant. We only want the best in our network and we have thousands of examples of very successful men and woman to show for it. Great article!!!
An MLM’s compliance program should ensure that the MLM accurately represents the business opportunity it offers, both through its own marketing materials and messaging and through the representations its participants make to current or prospective participants. In addition, an MLM’s compliance program should ensure that compensation paid by the MLM is based on actual sales to real customers, rather than based on wholesale purchases or other payments by its participants.