You want to go back in a time machine and relive the old days of your younger, fitter and slimmer self?? Well if you just said yes, you are a part of the targeted market: everyone!  With their insane sale profit numbers, this company always makes the list for the top 20 MLM companies in the world, bringing in about $1.4 billion dollars in yearly revenue.  Not only are you selling a product people already have so much trust in, but the new associate cost to sign up is only $30, really one of the lowest.
You want to go back in a time machine and relive the old days of your younger, fitter and slimmer self?? Well if you just said yes, you are a part of the targeted market: everyone!  With their insane sale profit numbers, this company always makes the list for the top 20 MLM companies in the world, bringing in about $1.4 billion dollars in yearly revenue.  Not only are you selling a product people already have so much trust in, but the new associate cost to sign up is only $30, really one of the lowest.

Although each MLM company dictates its own specific financial compensation plan for the payout of any earnings to their respective participants, the common feature that is found across all MLMs is that the compensation plans theoretically pay out to participants only from two potential revenue streams. The first is paid out from commissions of sales made by the participants directly to their own retail customers. The second is paid out from commissions based upon the sales made by other distributors below the participant who have recruited those other participants into the MLM; in the organizational hierarchy of MLMs, these participants are referred to as one's down line distributors.[5]
Building your network marketing business can be a very busy enterprise. Many of us have a tendency to over-commit in business. Learning how and when to say “No” is a solid expression of what it takes to run your network marketing business in the most efficient and effective manner. And, it will also help to promote your distributors rising up to take responsibility for their own marketing success.
Even truthful testimonials from the very small minority of participants who do earn career-level income or more will likely be misleading unless the advertising or presentation also makes clear the amount earned or lost by most participants. (For more information on this topic, see the FTC’s Guides Concerning the Use of Endorsements and Testimonials in Advertising.)
I am new to Network Marketing and I’ve realised that I have so much to learn. My most profound realisation has been that I have to change my thinking, which will change my behaviour and which in turn will change my future. This is where your blogs fit in: they provide a paradigm shift with regards to how I’ve been taught to make money and what is required to be financially free.
Many MLM companies do generate billions of dollars in annual revenue and hundreds of millions of dollars in annual profit. However, the profits of the MLM company are accrued at the detriment to the majority of the company's constituent workforce (the MLM participants). Only some of said profit is then significantly shared with individual participants at the top of the MLM distributorship pyramid. The earnings of those top few participants is emphasized and championed at company seminars and conferences, thus creating an illusion of how one can potentially become financially successful if they become a participants in the MLM. This is then advertised by the MLM company to recruit more distributors to participate in the MLM with a false anticipation of earning margins which are in reality merely theoretical and statistically improbable.[14]
3. Instead of being pushy, be pull-y. This is a suggestion in sales too. Pull-y means you ask them the right questions to pull them vs try to cram what you want to talk about down their throat. Why did you join? What did you hope to gain? Are those things serious to you? Do you truly want those things? How will you attain freedom if you don’t build this? All of those questions illicit pull type responses from your people.

Each company will have a different startup cost, which is a fee that new distributors must pay to begin distributing. Companies with high startup costs are more likely to be recruitment-centric MLMs. MLMs that focus on recruitment are generally called pyramid schemes, or schemes designed only to tie down new recruits instead of selling quality products to interested customers.

This company unbelievably made it on this list…they should not be here.  In reality, they probably should not even be operating a business following the beating they took by the SEC and the FBI in the year 2007.  Still the comeback they made was huge! The evidence is in the income disclosure statement, where it can be seen that $76k yearly was made for full-time, proven representatives.


I LOVE your sincerity and generous offer. I am going to get your traffic blueprint. YOu have covered so much gems in just one post! My best pick is – "There are people worse off than you than have succeeded far more. There are no valid excuses to not becoming wealthy, stop giving excuses any energy, they don’t serve you." Have a Wonderful Giving Life!
The overwhelming majority of MLM participants (most sources estimated to be over 99.25% of all MLM distributors) participate at either an insignificant or nil net profit.[12] Indeed, the largest proportion of participants must operate at a net loss (after expenses are deducted) so that the few individuals in the uppermost level of the MLM pyramid can derive their significant earnings. Said earnings are then emphasized by the MLM company to all other participants to encourage their continued participation at a continuing financial loss.[13]
I recently spoke with San Diego based, Vicki Martin, about her experience with Rodan + Fields. Here's her take on her home business and why the opportunity was so appealing for her and her family, "The decision to join Rodan + Fields Dermatologists came easily. Since 2008 the construction industry [which I was previously in] has been hit hard by our economic downturn and my income has been greatly affected. We were working harder for less like many of our friends. Being part of Rodan + Fields Dermatologists is allowing me to work with highly educated people who share a passion for business and for teamwork. Building a recurring, residual income that grows month over month is going to give my husband and I the peace of mind and financial freedom that is so vitally important to our future. My skin looks better than ever. And, I get to work my job around the rest of my life instead of the other way around."
EatWith is a platform for home-restaurants and unique food experiences. EatWith chefs prepare innovative meals and host local foodies in their homes. Whether you are a Michelin-starred chef or a self-taught home cook, EatWith allows you to showcase your cooking chops to an ever-rotating roster of guests from in and out of town. Host a pop-up or cater a private event. Have fun making creative, delicious meals.
The prospect of working from home is becoming increasingly popular. According to The New York Times, a recent Gallup poll reports 43 percent of employees work remotely some of the time. Of those, the number working from home four to five days per week has jumped to 31 percent. Modern workers seem to be embracing the flexibility of working remotely, so it’s not surprising that multi-level marketing companies (MLMs) are “poised for explosive growth,” Forbes predicts.
With so many of the fastest growing MLM companies pushing to have you join, it can get confusing when you’re looking at MLM products, compensation plans, where to get leads, marketing tips, and most of all – can I really make money with this? What you need to remember, is that the best MLM to join in your situation is going to come down to one thing – finding a product and a business you are excited about sharing!
Have an empty guest room? Leaving town for a month on a sabbatical in Spain? Why not rent out your vacant space and make some money? Airbnb is disrupting the hotel scene by allowing anybody with an internet connection to offer their room, cabin, cottage, treehouse, RV or some other interesting abode to travelers. Listing your space is free, and Airbnb even has a photographer who will come and take killer wide-angle lens photos of your space, totally free.
As in any business opportunity, it can be a beneficial practice if an MLM allows participants to return unsold product to the MLM because the ability to return product can decrease the risk of losing money for participants who take advantage of that policy. Allowing participants to return product, however, does not in and of itself shield an unfair or deceptive compensation structure from law enforcement. As a general matter, money-back guarantees and refunds are not defenses for violations of the FTC Act. Even where such policies are offered, dissatisfied participants may not seek a refund for a number of reasons, including because they are unaware of their right to a refund, the refund process is too complicated or obscure, or they blame themselves for not being able to sell the product.

Network marketing companies, MLMs, and referral marketing companies that have been around longer are more trustworthy. Why is that? Government regulations on MLMS have increased in severity and frequency over the years. Companies that have survived such regulations will also have to have survived the threat of lawsuits, bad publicity, and negative feedback from unsatisfied distributors — not many companies would be able to survive this. A bad MLM company that is still around and has been sued, reviewed, and regulated will have extremely negative reviews and publicity surrounding it.
As the owner, you are the face and voice of the product whether you like it or not. Expect to spend an inordinate of your time managing people, their emotions and expectations. The heavy reliance on residual income means that your income stream may dry up suddenly if a salesperson fails to meet his quota. This could easily happen, because in many cases that salesperson must not only be accountable for his sales, but of the sale people he recruits under him. These are people he may not know. Therefore, your earnings potential is limited by the selling ability of others not directly under your control. A MLM business may strain your personal relationships. Lower-tiered salespeople, particularly those within your circle of family and friends, may harbor ill feelings if they fail to advance within the organization.
The first wave of MLMs were the likes of Avon, which was founded in 1886, and used the door-to-door model for selling perfume. From then and up until the middle of the last century, many women did not have the means to sample products and shop at a department store — or, in the case of African American women, they were simply not allowed to enter the store at all. And they certainly didn’t have the means to start their own business and earn a real income.

Great article and thanks for taking the time to write this.. however I can see why your business didn’t fly as you had hoped. Mlm is a people’s business and that means that it IS the interaction with each other that strengthens working together. Yes you need to be self motivated but you also need to be a supporter too. Networking also eliminates the need to do constant appraisals. You don’t work you don’t get paid. That’s music to a corporate managers ears. Networking is not for everyone… but where else can you invest for such a small amount and have all the other aspects of business done for you and all you have to do is go get customers and recruit more customer finders and have no ceiling on being paid for that. As for the product you promote.. you choose something you like. My original passion as a woman was make up so I joined that type of business. Got so passionate I qualified as a beautician and onto other certificates then I discovered essential oils.. I needed supplies but minimum trade orders were over £3000 each time. Mlm on the other hand was order as my demands and finances could afford. So my interest in mlm grew. Now I would not go back to traditional office work. When I know when I apply myself I can exceed what ANY employer thinks I’m worth


Okay, we have a return to network marketing roots (can you remember the days of Tupperware parties…no? Well I’m not sorry to tell you there’s a reason for that).  Products for your kitchen, cooking demos, and an abundance of mommy bloggers.  Well homemakers are still the key demographic for this MLM, because they are looking for flexibility.  It’s not surprising to anyone that this company has done so well, but what is notable is that even Warren Buffet saw this company and decided he wanted a piece of the pie.
Business Presentation – Once the prospect completes your lead capture page webform and hits the “submit” button, their browser should be redirected to your business presentation. That way they’re getting all the information about your business right away even before you talk to them. That makes your prospecting job easier when you contact them because they’ve ideally already viewed the information. The URL of the business presentation is typically programmed into the lead capture page webform.
One of the greatest pitfalls most network marketers fall into is the lure of huge potential income from an MLM business. Therefore, they end up not paying enough attention to what the company is asking them to sell. In MLM, as in any other industry, you can’t sell something effectively that you aren’t proud of. You won’t be enthusiastic about it, and potential customers will be able to smell that lack of enthusiasm from a mile away.

Focus – In today’s fast paced society, the ability to focus is becoming a rarity.  People are all over the place, and easily distracted.  Time management is a myth, because time is already well managed into 24 hours a day.  FOCUS Management is the challenge for us all.  How to stay FOCUSED, and WHAT to focus on is also a topic in itself. It helps to have mentorship to assist you in this category.


GLAMSQUAD is an app-based beauty provider delivering professional and affordable beauty services to the home, office or hotel. If you are hair stylist, makeup artist or manicurist, you can join GLAMSQUAD’s team of beauty professionals.Beauty professionals must pass background checks, a rigorous character assessment and a 40-hour assessment executed by their senior creative team.
When a new person comes into Network Marketing, they need to be focused on what they want their new company to bring into their life. This is called "The Golden Dozen List." This is a list of the 12 things that you want MLM to bring into your life that is not currently there. Dream of what you want in your life. List the 12 things you desire, and a the bottom draw a line with the date on it, and then sign it. This will show you what you are going to be working for, and can be your "carrot" or "stick" when hard times come.
However, as aforementioned, you may know people that sell products from Mary Kay, Avon, Advocare, Tupperware and the like (see more companies in our Featured Home Businesses section). You know people who sell these types of products because they believe in the products and the companies that stand behind them. These companies empower those who sell their products to actually establish their own businesses, selling the products. This is very attractive to many entrepreneurial-minded people who do not want to have a boss watching over them but also want some pre-established structure and support. Most MLM organizations provide a very robust infrastructure and great training as well as impeccable rewards (hello free cars and trips!).
With its anti-wrinkle cream and other products, Jeunesse promises to reverse the signs of aging, if temporarily. Jeunesse also sells products to reduce mental distraction, provide nutrition on the go, and help people lose weight. The company’s impressive live demos and message of remaining forever young have placed them on Inc.’s list of fastest-growing American companies.

If someone tells you no, but there was something in the dialogue that suggested they might be interested in the future, ask if you can put them on your mailing or email list, or if you can call in six months to follow up. Many will give you their email or phone number just because they want to be nice. Even so, use your calendar or contact system to remind you when to call. 
The problem is that many people simply do not see their MLM outfit as a business. They would certainly see a franchise as a business. They would also see a business that they built from scratch as a business. So, why don’t they see MLM as a business? Beats me! All I can tell you is that the best way to ensure you are successful at MLM is by treating it as the business venture that it is. Here are some useful tips you can implement to get more success out of your business today.

Thanks for the list. As with anything it’s a matter of opinion and you have to put in the work to see results. If you’re just doing parties in your hometown, that’s probably not going to work. With all the tools you have in the Internet you can really promote whatever it is you’re selling. If you want to be successful with a good company, you have to look at it as a business and roll up your sleeves.
A few noteworthy points on this list… The only companies considered for this list are U.S.A. based; and if you click on each and every company linked above, what you will not find should be as interesting to you (and as revealing) as what you will find. There are no travel companies, only two technology companies (ACN and 5LINX), just one service company (Legal Shield), and 22 health and wellness companies. Even Amway, whose core product line still includes soap, really got started by way of the wellness revolution! Read this book by Paul Zane Pilzer and you’ll understand why nutrition, weight management, and skincare products continue to drive the trends in the network marketing industry to this day.
As with any business venture, it’s important to manage your expectations when signing on with an MLM. Marketing materials may sell you the idea of making good money without leaving your house, but business ventures like these take time to deliver a return on investment. Not every sales agent will be making $100,000 per year right away or even five years down the line. Be realistic about how much you’re likely to sell and how much you’re likely to earn.
Internet marketing lead generation is without doubt the best way for you to attract the most prospects possible to your business. The tricky part is how to effectively use network marketing lead generation without wasting a lot of time. You could spend hours just spinning your wheels online and not acquire near enough leads to justify the time. We’d like to share a few of our short- and long-term strategies for how to effectively make your business boom through network marketing lead generation.

With the advent of internet marketing has come a whole new science of selling online making the acquisition of those elusive network marketing leads just a little bit easier. Easy access to the internet for both the marketer and, much more importantly, their potential customers, has forced a whole new set of ideas to the forefront. Here are just a few of the options that are now available.
You read that right. Millionaires in this industry all have one thing in common: They were willing Failures at first, to build the Success that lasts. (READ THAT AGAIN!) You MUST be willing to fail, as you build your will to win. It is the setbacks and the devastations that build Success in MLM. be willing to fail, but then get up, and keep going. That is the secret.
Network marketing companies, MLMs, and referral marketing companies that have been around longer are more trustworthy. Why is that? Government regulations on MLMS have increased in severity and frequency over the years. Companies that have survived such regulations will also have to have survived the threat of lawsuits, bad publicity, and negative feedback from unsatisfied distributors — not many companies would be able to survive this. A bad MLM company that is still around and has been sued, reviewed, and regulated will have extremely negative reviews and publicity surrounding it.
Elite MLM Leads views MLM lead generation and conversion from a prospect's point of view. While other home based business leads companies claim they have the ability to generate quality network marketing leads that convert, it is usually because they have highly-specialized expertise that, at best, improves your overall recruiting efforts incrementally.
If you are Brand New to video and you’re not a 100% sure if you’re confident enough to bite the bullet, but you know that you SHOULD be doing videos, this is the best training that I can recommend. I’ve been through it and so have a lot of my clients and the feedback is amazing. This training will walk you through getting over your video fear and getting up and running fast with simple strategies!
That doesn't mean that as a newcomer you can't be relatively successful right away. Same for an old hand at the game who is still trying to find the right formula to make it work. Keep in mind that a lot of the legwork has already been done by others. The problem for most people new to MLM is picking the right company with the right product and the right system that suits their personal style, interest and skills.
3. Instead of being pushy, be pull-y. This is a suggestion in sales too. Pull-y means you ask them the right questions to pull them vs try to cram what you want to talk about down their throat. Why did you join? What did you hope to gain? Are those things serious to you? Do you truly want those things? How will you attain freedom if you don’t build this? All of those questions illicit pull type responses from your people.
Busting out into a world where you are met with travel bloggers, hotel jumpers, and digital wanderers, seems to me that #wanderlust had to be one the best ideas ever…out of the MLM industries.  A lot of people are willing to work far away and alone, and a big reason is because people want to travel and see the world. Therefore, a remote income business with a travel MLM company just seems like the right move.   World Ventures came out with a solid effort in the travel niche, and was named as one the incorporation 5000’s fastest growing companies 2 times in a row.
You need to learn this: People do NOT care about your MLM Success, it is ALL ABOUT THEIR Potential Success. Yes, you need a good personal testimonial, but down play it and make your Success a STRONG possibility for your prospect or new leader, and then show them that you will work hard to help them achieve it. It is NOT about You, but all about THEM. If an ego needs stroking, stroke their ego, not yours.
People want to live a fun and free life – that’s what we’re selling. So when you’re using Social Media to grow your business, give people something good to watch. Post family pictures, post lifestyle pictures, post about you traveling and things you’re doing. The more you post about lifestyle and stories, the more your audience grows to know, like, and trust you.
This eco-friendly MLM is seriously committed: their headquarters are operated with wind power. They’re pretty future-facing in general, having implemented an innovative social marketing strategy amongst their reps. No one likes to be harassed on Facebook, but Modere’s social media plan is still 10 times more effective than holding home parties (kill me).
Thanks for this post. Very helpful. I do like direct sales; one reason for this is that it helps keep alive that age-old tradition of people interacting face-to-face (rather than mainly through texting and social media). For that reason, I think MLMs should target the lonely Millennials. Anyway, I was a member/distributor of Advocare for over 10 years and still miss the products and the activities in the company, now that I am temporarily out. I still plan to sign up again when I can afford it (long story–I’ll spare you). I am now involved in Melaleuca, and I must say in their defense that Melaleuca’s products are actually not overpriced. Because Preferred Customers are not only not expected, but also NOT ALLOWED to turn around and sell the products at the retail price, everyone pays the same low prices. (Granted, one can indeed go to the website and buy directly from the company if they do not want to become a Preferred Customer. Why would someone do that when the annual membership is only $19? Only if they do not want to commit to the minimum monthly requirement for Preferred Customers.) Public, keep this in mind! Don’t be fooled by the rebels who are selling old Melaleuca products on Amazon for way above the retail price!! You’re much better off buying fresh products directly from the factory, even if you pay retail price. Just sayin. My big question: What about Tupperware? I have been a Tupperware consultant for about 6 months, and I have found it to be extremely difficult to keep business going. The directors training me have said that Tupperware is the second most widely recognized brand name in the world, second only to Coca-Cola. If that is the case, why is it so hard to find people willing to host Tupperware parties? Why does it seem so hard to sell? Also, is it just me…Or, does Tupperware’s compensation plan stink?
Okay, if former presidential candidates wasn’t enough, this company even got a very popular American paper, the New York Times, to make some high profile endorsements.   Just shy of making it to the top 10 MLMs list, this company has some significant worth…let’s say about $3 billion dollars!  If you check them out on the stock exchange, you’ll see their growth rate is incredible.
They’re sliding, though. Revenue is falling in North America and their sales force is shrinking. Revenue slid 19% in 2013 and 7% in Mexico. Skip ahead to July 2015 and revenue is still spiraling downward, with a 17% drop (5). Analysts blame Avon’s failure to maintain a strong identity for its products as well as the strong dollar. Lesson: Always re-create yourself.

Choosing a company that offer quality training and support may help your business a great deal.  You must be taught the rudimentary of marketing, referrals and how to close sales.  The best company should help you to upgrade your skills to help grow your business. It must share with you secretes of driving your website and how to effectively utilize the leads. It must help you brand your business and reach to as many clients as possible.
2. Develop your dreams, goals and objectives. Studies have shown that very few people have written dreams and goals, yet those who do achieve high levels of success. Identify your dreams first. As yourself, if time and money weren't inhibitors, what would your life look like? Describe your dream house in great detail. Likewise, get a mental image of your dream cars, vacations, wardrobe, lifestyle and so on.
Hi JP, Your assessment of Melaleuca stating… “When you hit over a billy in annual sales, that’s reason enough to be on the shortlist. On top of that, they’ve been in the MLM game for over two decades, and they’re now the “largest online wellness shopping club” (basically just sounds like a fancy way of saying they sell a lot of miracle diet pills).” is VERY misleading and inaccurate. They offer “far more” products and services than weight control supplements. I have been a “customer” only of Melaleuca for over 20 years and can attest to the superb quality of their products. Please get your facts correct before posting inaccurate information. 🙂
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Are you looking to improve your MLM and Network Marketing sales skills? You're either Making Sales or you're making Excuses, not making any sales. Peter Mingils teaches the Making Sales or Excuses Training Course. To get the right kind of MLM training, you can take the Mini Course or the Full Course and increase your sales and sales management skills!

“For example, most people want to earn more money, but why? They want to earn more money so they can spend time with their family, pay off debt, or move away from a pain they are experiencing; these are  benefits of the benefit. Effective rapport building and prospecting will help you uncover what are their decision-driving factors, so never go for the close until you uncover their decision drivers first, which are usually the benefits of the benefit. Seek to serve your prospect, always speak in terms of benefit to them, under-promise and over- deliver, and always do what is in their best interest regardless of your own selfish interest." - Ron Gelok III

There is nothing new about people failing; yes, they fail – at lots of things. We could spend months trying to discover why people fail in their marriages, school, jobs, etc. Do I have compassion and feel for them when they can’t make it work. Yes, of course! But I can’t jump into their bodies and make choices and live their life for them. It’s their choice – quit or find a way to keep going. MLM is a business and not everyone will succeed. Will I make money from my HARD EARNED customer base? Yes! Do I feel bad because I make a commission. No! EVERY business owner makes money off their employees – other wise they would not be in business. Do Brick and Morter Business Owners feel bad that they are making millions and they are paying their employees minimum wage??? Of Course Not. That is just the nature of business. So why are you feeling “bad” that you made money? Did you tell your recruits that they could do what you did to make money ? You see, there is a difference in selling a product to a customer and telling a person they can “get rich quick” and do nothing to get there. Those people will fail every time when they listen to such lies. hoilictictouch.com Get Oiled!


A: I doubt that we (or future generations) will ever again witness the revolutionary change in the MLM industry that has transpired over the past five years. Today, there are so many companies, so many products, so much information and so many opportunities worthy of our efforts. There has been an increasing number of successful and street-smart MLM distributors as our industry matures. But there are still huge numbers of distributors who struggle to make MLM work.
The first thing you need to do is protect yourself from pyramid schemes masquerading as MLM ventures. You should arm yourself with knowledge about the direct sales industry and MLM companies in general. Moreover, you need to vet your sponsor to find out if they’re a good match for you. Yes, you can make money in MLM. However, the statistics show that less than 1 percent of MLM representatives actually achieve success in their MLM business. That doesn’t necessarily mean that MLM businesses are broken. Just look at the world of athletics for example. Most athletes never make it to the Olympics. Does that mean that the Olympics are broken?

Ben Thataway, a CEO benefits forever off of his employees and the employees can spend a lifetime and never make the kind of money they can make in network marketing. I know someone personally that beat out 80,000 representatives, did not join the company untli 3 years after it launched and became the top income earner. What you’ve heard, or what you think you know about network marketing is false.


And today since we’re talking about sharing your passion points and your passion stems from your personal story… I’ve put together a guide called Your Power Story Template & Worksheet which will help you to articulate your story to your prospects so they can relate to your story and your passion points and get excited about your products or business.
Commenting on other blogs and social networking profiles will expand the MLM distributor’s own network of friends, generating a new group of free MLM prospects. This should not be confused with spamming. Commenting should be done on specific posts and not just in a haphazard manner. Remember; each comment will include the name of the MLM distributor and a link to their website, blog or social networking profile.
In just 30 years, Melaleuca has grown from a little startup in rural Idaho to a billion-dollar enterprise doing business in 19 countries around the globe. It has become one of the largest catalog and online wellness retailers in North America. And it is the largest manufacturer of consumer packaged goods in the Northwest. Today, more than a million customers shop with Melaleuca every month.
Get a Franklin Planner, or some kind of Day Timer, and start scheduling your actions and tasks. Yes, you can use a palm pilot, but I have found that planners are more effective for new people. When are you going to start your business, decide how many hours are you planning on working, and then highlight the hours you are going to spend working. This will give you a visual map of what your week looks like.
Before launching Omnilife and becoming a billionaire, Jorge Vergara sold street tacos in Mexico, smuggled Herbalife supplements into Mexico, and sweet talked the Mexican government into changing their regulations in the nutritional products sector. This guy could make a movie about his life and it would probably win an Academy Award (he’s actually a major film producer on the side, casual).

3. Instead of being pushy, be pull-y. This is a suggestion in sales too. Pull-y means you ask them the right questions to pull them vs try to cram what you want to talk about down their throat. Why did you join? What did you hope to gain? Are those things serious to you? Do you truly want those things? How will you attain freedom if you don’t build this? All of those questions illicit pull type responses from your people.

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